What has Architecture Learned about Integrating User Needs, Post-Pandemic?

The next BostonCHI meeting is What has Architecture Learned about Integrating User Needs, Post-Pandemic? on Tue, May 10 at 6:45 PM.

Register here

BostonCHI May 2022, featuring Erin Corcoran


As We Emerge from the Pandemic – What has Architecture Learned about Integrating User Needs?

Almost exactly two years ago I spoke to BostonCHI about how Architects are integrating user research into their design projects, and the methods and tools we use to gather both qualitative and quantitative data to inform the design of buildings and cities. In the time since that talk, our practice has evolved – both in the tactical tools we utilize in a world where in-person interaction was severely limited, and in how our designs have responded to changing user expectations.

I am looking forward to reconnecting with the BostonCHI community to present on what aspects of spatial design we are rethinking, what has emerged as guiding principles, and how the demand for user research has increased – both to help our clients make informed decisions in an ever-changing world, but also for us to get a pulse of shifting needs from a variety of stakeholders across our projects.

Beyond the high-level trends, I will present a few case stories:

  • Research studying the impact of the Hub on Causeway development on Boston’s Bullfinch Triangle
  • How workplace design and return to work strategies have become entwined
  • How user-engagement has adapted to digital within Architectural Practice


As a Strategy Lead and an Architect, Erin is obsessed with how people use, interact with, and impact space. I’m also fascinated by how humans connect with each other, how we communicate and behave, and how we come together.

With Gensler’s Boston’s team, Erin works to develop human-centric strategies for complex space and cultural challenges, working with public and private sector workplace clients, building owners and developers, post-secondary education groups, healthcare institutions, community organizations and many others.

Schedule – EDT (UTC-4)

6:45 – 7:00: Networking (via Zoom)

7:00 – 8:00: Presentation

8:00 – 8:30: Q & A