juhan sonin

Juhan Sonin, Involution Studios

Creative Director

Tuesday, Oct 14, 2014 at 6:30pm

Please register. It helps us and our hosts plan the logistics.

Abstract

Remember doctor’s visits when you were growing up? The wooden tongue depressor. The well-worn stethoscope. That weird thing they jammed in your ears. And now, my young children are getting about that same treatment. But that is going to change.

As design harnesses digital, materials and networking technologies, a very new health experience is just over the horizon. Proactive, lifestyle design. Tracking real-time health data. Non-invasive tools. Custom “just for you” treatments based on your actual genome. These are all real technologies, being used by ordinary people. Together they are leading us to “stage zero” detection and treatment which has the potential to double or better the lifespan of every first-world citizen. Not science fiction, the children of the 2020’s will only know this reality. Tongue depressors will be limited to school craft projects and popsicles. And it is all the product of technology and design.

Design for Life introduces participants to the macro factors shaping these realities, along with an in-depth exploration of the various impacts of and opportunities for design.

Bio

Juhan Sonin is the Creative Director of Involution Studios and has produced work recognized by the New York Times, Newsweek, BBC International, Billboard Magazine, and National Public Radio (NPR). He has spent time at Apple, the National Center for Supercomputing Applications (NCSA), and MITRE. Juhan lectures on design and engineering at the Massachusetts Institute of Technology (MIT).

Evening Schedule

  • 6:30 – 7:00 Networking over pizza and beverages
  • 7:00 – 8:30 Meeting
  • 8:30 – 9:00 CHI Dessert and more networking!

Monthly Sponsors

Thank you to our generous sponsors. If you’re interested in sponsoring BostonCHI, please let us know.

Constant Contact is hosting us.
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BostonCHI is sponsoring pizza.

 

Vitamin T is sponsoring dessert

Vitamin T

samstern

Sam Stern, Forrester Research

Senior Analyst serving Customer Experience Professionals

How the Rise of CX Will Elevate UX

Tuesday, September 9, 2014 at 6:30pm

Please register. It helps us and our hosts plan the logistics.

Abstract

We have entered The Age Of The Customer, where the only sustainable competitive advantage is knowledge of and engagement with customers. The successful companies will be customer-obsessed. Corporate leaders who understand this new reality have raised customer experience to one of their top strategic priorities. These newly formed customer experience teams tend to be small, and focus more on collaboration and influence rather than performing the work of improving the customer experience. It is the intersection of their limited resources and elevated status in the organization that provides opportunities for UX teams. Companies are awakening to the power of qualitative research, the importance of design to their business, and the value of deep understanding of how customers perceive their interactions – expertise that UX teams are uniquely qualified to deliver.

Bio

Sam is a senior analyst in Forrester’s customer experience research practice. His research topics include customer-centric culture, employee engagement in delivering better customer experiences, and how to deploy different research techniques to create better experiences.

Prior to joining the research team, Sam launched and managed Forrester’s Customer Experience Council and Customer Experience Executive Program, which are peer networks for customer experience executives. In his role, Sam and his team supported more than 170 chief customer officers and other customer experience executives at large companies in North America and Europe, partnering with them to help them drive customer experience transformations at their respective companies. Previously, Sam managed Forrester’s customer experience consulting practice.

Sam holds a master’s degree in human factors in information design from Bentley University, and an undergraduate degree from Yale University in history and sociology.

Evening Schedule

  • 6:30 – 7:00 Networking over pizza and beverages
  • 7:00 – 8:30 Meeting
  • 8:30 – 9:00 CHI Dessert and more networking!

Monthly Sponsors

Thank you to our generous sponsors. If you’re interested in sponsoring BostonCHI, please let us know.

IBM is hosting us.
IBM

Forrester is sponsoring pizza.

forrester

Vitamin T is sponsoring dessert

Vitamin T

Unfortunately, due to expected bad weather tomorrow (Tuesday July 15), the picnic is cancelled.

Upcoming Local Events

  • September 16, 2014
    • FutureM & Inbound Conferences
      Ends: September 19, 2014
      At: http://futurem.org/
  • September 17, 2014
    • FutureM & Inbound Conferences
      Ends: September 19, 2014
      At: http://futurem.org/
  • September 18, 2014
    • FutureM & Inbound Conferences
      Ends: September 19, 2014
      At: http://futurem.org/
    • Vitamin T's Digital Rendezvous
      Starts: 6:00 pm
      At: McGreevy's Boston, 911 Boylston St, Boston, MA, United States
    • See to Believe: Capturing Insights Using Contextual Inquiry
      Starts: 6:00 pm
      At: EBSCO Hall Kimball St. Ipswich, MA 01938

Designing for Productivity in UX

Designing for Productivity in UX

Deborah J. Mayhew is teaching an online course (on-demand video, delivered over the internet for self-paced learning): Designing for
Productivity in the User eXperience. Register using this link for a discount and BostonCHI gets an affiliate bonus.

Bentley DUX Courses

The Bentley Design & Usability Center offers advanced degrees, certificates, and ongoing training. Learn more here.

Thanks to our regular sponsors