Body worn cameras (BWC) impact police behavior in many ways, big and small. Police officers already carry approximately 9-12 different items on their body when on duty, so from a cognitive standpoint, they are already overloaded. The addition of a BWC adds to their cognitive load and if the camera has not integrated human factors best practices, the cameras might not get turned out. A year-long study was conducted in the lab and in the field, including interviews and ride-alongs. The outcome of the study provided design guidelines that improved the ease of use and effectiveness for one companies BWC.
Elizabeth Rosenzweig is a Principal Usability Consultant at the Bentley User Experience Center. Elizabeth has worked as a consultant and employee in several major corporations for over 25 years. Her experience includes design, innovation and development, ranging from website and, applications, to hardware products and technology development. Elizabeth has completed strategy, design and research projects for many major corporations as well as academic institutions. Elizabeth holds 4 patents in intelligent user interface design and is Adjunct Faculty in the Bentley University, Human Factors and Information Design Master’s degree program.
Digital health has so much promise for scalable, affordable, and personalized interventions that improve people’s lives. But so far, digital health designers have struggled with getting people to use-and keep using-the interventions they build. What’s missing? The marriage of behavior change science and the design process. In this presentation, we’ll talk about how to make a digital health experience “sticky” by infusing it with support for people’s basic psychological needs. Research on motivation can guide the design of effective and engaging interventions that finally live up to the promise of digital health.
Amy Bucher, Ph.D., is the Behavior Change Design Director at Mad*Pow in Boston. Amy focuses on crafting engaging and motivating solutions that help people change behavior, especially related to health, wellness, learning, and financial well-being. Previously she worked with CVS Health as a Senior Strategist for their Digital Specialty Pharmacy, and with Johnson & Johnson Health and Wellness Solutions Group as Associate Director of Behavior Science. Amy spent many years designing and product managing digital health coaching programs such as health risk assessments, chronic health management programs, behavioral health interventions, medication/therapy adherence, and wellness programs. Amy received her A.B. magna cum laude in psychology from Harvard University, and her M.A. and Ph.D. in organizational psychology from the University of Michigan, Ann Arbor. Amy is the author of the upcoming Rosenfeld Media book Engaged: Psychology for Digital Product Design.
Although headset-based AR/VR has been receiving most attention and investment recently, it’s possible to create engaging user experiences situated in physical environments without the use of wearable technology for display or interaction. In this talk Bove will use a variety of examples from his lab to illustrate both the technological approaches and the application scenarios.